My order says it's delivered but it's not.Updated 10 days ago

We understand how frustrating it can be when your tracking says “delivered” but there’s no package in sight — you’re not alone, and we’re here to help.

Lately, we’ve seen USPS mark packages as delivered a little early (sometimes to close out their route for the day). In most cases, the package arrives within the next business day. For example, if it’s marked delivered on a Friday, it often shows up by Monday.

Here’s what we recommend:

• Give it 1–2 business days just in case it's still en route.

• In the meantime, check around your mailbox, doorstep, or with neighbors.

• If it doesn’t arrive, no worries — just let us know, and we’ll make it right.

You can text or call us at 866-804-3784 or email [email protected] — we’ve got your back every step of the way.